How one brand grew revenue and reduced churn through scaled customer personalisation

Retailers are becoming more skilled at making individual customers feel heard and valued. This is a necessity given the fact that 66% of respondents to a McKinsey survey stated that they expect email marketing messages to be tailored to their needs.

Ecommerce Churn Rate: How to Measure and Reduce It

The Art of Scaling Customer Success

Alex Rutter auf LinkedIn: How tech can help retailers navigate

Alex Rutter auf LinkedIn: How tech can help retailers navigate

E-commerce and metaverse: meeting the challenges of new Customer

Customer Churn Data Insights: How to Conduct Customer Churn Analysis

The value of getting personalization right—or wrong—is multiplying

ERIC CHEMOUNY on LinkedIn: Ocado Retail improves personalization

Alex Rutter on LinkedIn: #generativeai #retailtechnology #brc

Mastering Customer Churn and Revenue Churn: A Guide for SaaS Businesses - Nextscenario

How to Perform a Customer Churn Analysis in SaaS?

What is customer churn rate?

Reducing churn through ecommerce personalization

How a niche fashion brand grew its business 7x in 5 months

About the Podcast — Greg Kihlström Marketing Technology & Digital Transformation

The Agile Brand, a New Book By Yes& SVP Digital Greg Kihlström, Discusses the Evolving Relationship Between Company and Consumer - Capitol Communicator

The Agile Brand: Creating Authentic Relationships Between Companies and Consumers by Greg Kihlström

Golfer Greg Norman Sells Equity To Evolve His Brand