West Elm customers complain about shoddy sofas and shipping delays

Angry customers are flooding the brand’s social media with complaints about shoddy sofas, late delivery, and rude service.

Hampshire Single Bed Frame In Silk Grey

West Elm delivery delays and lack of communication are a customer

Giotto Chest Of Drawers

Hampshire Single Bed Frame In Silk Grey

West Elm customers complain about shoddy sofas and shipping delays

Hampshire Single Bed Frame In Silk Grey

West Elm delivery delays and lack of communication are a customer

Hampshire Single Bed Frame In Silk Grey

Giotto Chest Of Drawers

west elm (@westelm) / X

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Haven Sofa (60–108)

West Elm Harmony 82 Sofa Slipcover

West Elm (@westelm) • Instagram photos and videos